Open any stay listing and tap "Book / Pay" to book and pay online, or "WhatsApp" to message the host directly and arrange payment on arrival. Both routes create a real booking with a reference number.
Yes — you'll receive an on-screen E-Pass immediately, plus an email confirmation with your booking details and reference number, and an option to save a copy to WhatsApp.
Yes, just make sure the phone number you enter is one the guest can be reached on, since that number is used to look up, manage, and cancel the booking.
Cancel 48 hours or more before check-in for a full refund, no questions asked. Inside 48 hours, a cancellation fee applies on a sliding scale — 0% at 48 hours, rising to 100% at 3 hours or less before check-in. You'll always see the exact fee and refund amount before you confirm a cancellation.
Log into "My Profile" → "My Bookings" and tap "Cancel Booking" on the relevant stay, or use "Manage / Cancel Booking" in the footer with your booking reference and phone number if you're not logged in.
Once you cancel, the app calculates exactly what's owed back to you. Refunds are currently processed manually to your original payment method — reach out via Help & Support with your booking reference if it's been more than a few days.
PahariPath's loyalty system — you earn points for completed stays, eco-friendly choices, community contributions, and referrals, moving up through tiers from Paidal Musafir to the highest tier, Itihaas ka Insaan.
Points are credited automatically once your check-in date has passed and the stay is marked complete — not at the time of booking, so points can't be farmed by booking and cancelling.
Yes — find your referral link under "My Profile," and both you and your friend get bonus points once they join through it.
Use "List Your Property" in the footer to submit an application with your details, photos, and ID/ownership proof. We review every application before approving a listing.
We aim to respond within 48 hours. Once approved, you'll get a host login by email and your listing goes live immediately.
Yes — your host dashboard has a Calendar tab where you can block specific dates so travellers can't book them.
Use the 🆘 Emergency SOS button (in the menu, or the nav bar on desktop) to instantly WhatsApp your host or PahariPath support with your live location. For any life-threatening emergency, call 112 directly — SOS is a fast alert, not a substitute for emergency services.
Use the 🎧 Help & Support option in the menu (or nav bar on desktop) to chat on WhatsApp or send a message, or email hello@paharipath.in directly.
Didn't find your answer? Email us or use Help & Support in the app.